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The Managing Director and Chief Executive Officer of Transcorp Hotels Plc, Dupe Olusola, has announced that the company aims to increase its revenue growth in 2024 and beyond by diversifying its services and implementing various strategies.
During the presentation of the company's 2023 financial year report and investors call, Olusola, revealed that the organization plans to expand its digital presence by utilizing its platform Aura to drive bookings, engage with guests, and generate revenue.
She said there would be a focus on upgrading technology to enhance the guest experience, offering contactless services, and providing personalized offerings tailored to each visitor's unique preferences, noting that the company also aims to prioritize strategic sourcing and operational efficiency to optimize costs without compromising on quality.
Furthermore, there will be a focus on eco-friendly initiatives, energy-saving measures, sustainable sourcing, and enhancing the value and utility of assets through refurbishments and adaptive reuse of spaces.
Olusola expressed confidence in maintaining performance through 2024 and beyond while committing to elevating exceptional guest experiences.
“This technology underscores our commitment to growth and adaptability in the digital age. Upgrading our technology to enrich the guest experience, offering contactless services and personalized offerings that cater to the unique preferences of each visitor, ensuring that our services are not just cutting- edge but also deeply personal.
“Strategic sourcing and operational efficiency are key to our cost optimization efforts. We are dedicated to managing expenses without compromising the quality that our guests have come to expect from us.
“Focus on eco-friendly initiatives, energy-saving measures, and sustainable sourcing, and continuously looking for ways to nhance the value and utility of our assets – including thoughtful refurbishments and adaptive reuse of spaces, ensuring that our investments yield the best possible returns.
