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Mtn Refutes Cancellation Of Debts For Subscribers 

POSTED ON November 11, 2023 •   Metro      BY Ebiakuboere England

The mobile telecommunications corporation, MTN, has responded to the recent debt cancellation status on its subscribers’ network as a system error.

The network provider made this known in a tweet on its official handle on X (formerly Twitter) on Saturday.

MTN refutes cancellation of debts for subscribers 
Signage with MTN with logo, at the MTN headquarters of Johannesburg, South Africa on March 30, 2023

The firm explained that an unexpected glitch in its system caused the cancellation of debt owed by its network subscribers, stressing that the debt status remained unchanged.

Recall that Netizens have expressed their satisfaction with the debt cancellation, with many believing that MTN deliberately erased their debts.

Another user, Ikechukwu Amara, said, “What a time to be alive. I actually thought it was a joke until I did it myself. My N5,000 debt has been canceled.”

Too Cute, another X user opined that MTN is doing giveaways to its customers across the country, and that’s why they canceled all the debt owed.

Reacting, MTN on its support handle wrote, “Yello, we are aware that some of our customers’ extra time debt was cleared. It was a system glitch; the airtime was not cleared.

“The issue is receiving attention from our support team, and feedback will be shared once received. Thank you,” 

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